Hotwire.com is basically a travel website that offers discounts on hotel rooms, airline tickets, vacation packages, as well as car rentals.
The company works by partnering up with different travel companies who give them access to their unsold inventory. With Hotwire, travelers get to save a LOT by getting their hands on last minute flight booking, hotel room reservation and extra cars left on the lot.
Hotwire has this amazing feature called the Hidden Deals search. With this, you will find 4-star hotels that are $100 less. However, you won’t be able to see the name and location of the hotel until after you book it. If you are an adventurer, you sure would love this. Don’t worry, Hotwire provides clues by letting you see similar hotels as well as reviews on the hotel.
About the Company
Hotwire started their business in December 1999 and has alternate business names - CarRentals.com, Cimo, Inc. and Hotwire.com. They are located in Los Angeles, California, and currently has 300 employees.
Their Website
Upon entering their website, Hotwire allows you to quickly choose whether you want to search for hotel, car, or a flight deal. They also allow bundles of Flight + Hotel + Car, Flight + Hotel as well as Hotel + Car to help you save more.
You will then enter which location you are coming from and to where. You can specify your route by clicking on the “Add more destinations” link. After filling out the information needed, a search result will return and you will see what deals are available for your trip. It is pretty simple.
What I love most about Hotwire is the vacation package they offer. When you click on the Travel tab, you will be overwhelmed with the discount and deals they offer. With right planning, you can actually save hundreds of dollars on packages which includes flights and hotels.
If you like Hotwire, you can ask them to send you a text message with the link to their mobile app. You can easily see this offer on their homepage.
Reviews and Popularity
Hotwire.com is a BBB (Better Business Bureau) accredited company since October, 2000, with a rating of A+ on a scale of A+ to F. So far, Hotwire has resolved over 1,300 complaints from their customers.
On TripAdvisor, Hotwire received 485 reviews so far, with almost 250 5-star reviews. Judging from the number of reviews on TripAdvisor, it looks like Hotwire is most popular with traveling families.
Hotwire currently has 1,972 global rank on Alexa and is ranked 562 in the US. It is most popular in the US, which makes up almost 75% of its visitors.
In January 2015, the website had over 5 million unique visitors and is ranked 395 on Compete.com.
Note on Buying Last-minute Tickets
Most people would grab a ticket for its ridiculously low price, knowing that the regular price of the ticket is much higher. First-time travelers must be aware that last-minute tickets are not always convenient and hassle-free. Hotwire does not have refunds and their tickets are non-cancellable and non-transferrable. However, if you are a traveler who doesn’t care about the hours and duration of flight, then the last-minute deals from Hotwire is perfect for you.
Hotwire Guarantee
Unlike other websites, Hotwire does not offer its customers a money back guarantee. However, their low-price guarantee is worth taking the risk for. Hotwire promises to pay you the extra money you sent them if within 48 hours after booking, you find an identical offer that is lower than what’s on their website.
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